TL;DR: Accounts on FundedNext, including Stellar 1-Step, Stellar 2-Step, Stellar Lite, and Stellar Instant Accounts, expire after 30 days of inactivity. Log in and trade to stay active. No extensions or customizations are available. KYC Verification must be completed within 30 days post Challenge, or the account will be deactivated.
FundedNext will count a trading account to be expired, and the system will mark the account as inactive if a trader does not place a trade on the account for 30 consecutive calendar days, which means weekends and holidays are also included in this 30 days timeframe. After this time period, the system will mark the account as deactivated. To avoid this, traders can simply execute a trade within a period of 30 days.
Can I extend the inactivity period or customize it to suit my needs?
FundedNext does not offer the option to extend or customize the inactivity period, and the policy applies uniformly to all accounts. The inactivity period of 30 consecutive days is a standard policy to ensure active participation and consistent platform performance.
Can I request a new account after expiration?
Traders whose accounts have expired due to inactivity can reach out to FundedNext Support regarding the issuance of a new account. However, whether a replacement account is provided will be determined by FundedNext based on the specific situation.
Are there any fees associated with account expiration?
There are no fees associated with issuing a new account to replace one that has expired due to inactivity. Reissuing an account remains subject to FundedNext’s review of your specific case.
What happens if I do not complete KYC Verification within 30 days of passing the Challenge?
Traders who pass the Challenge Phase are required to complete KYC Verification within 30 days. If KYC is not completed within this timeframe, the passed Challenge Account will be invalidated, and the system will deactivate it.
If KYC is completed after the 30 days period, the trader will no longer be eligible for a FundedNext Account. However, traders who wish to continue with FundedNext can contact Support to explore the option of starting a new Challenge Account.
This policy is in place to ensure adherence to FundedNext’s verification standards and to uphold the security and integrity of the program.
If traders have any further questions or need assistance regarding the inactivity period or account expiration, please don't hesitate to contact FundedNext's Support Team.