TL;DR: Challenge Accounts on FundedNext expire after 60 days of inactivity. In order to keep the account active, traders must place a trade on the account within a consecutive 60 calendar days timeframe. No extensions or customizations are available. In order to avoid accounts being marked inactive, traders will have to reset their Challenge Accounts. Also, the KYC Verification must be completed within 30 days post-challenge, or the account will be inactive.
FundedNext will mark a Challenge Account to be inactive if a trader does not place a trade on the account for 60 consecutive calendar days, which means weekends and holidays are also included in this 60-days timeframe. After this time period, the system will mark the account as deactivated. To avoid this, traders can simply execute a trade within a period of 60 days.
Inactive accounts that do not participate in trading can disrupt the platform's performance, impacting the overall trading experience for other active traders. Maintaining active participation in trading not only ensures compliance but also helps us optimize platform resources for the convenience of all traders to avoid any disruption in their account's status and to ensure a seamless experience on FundedNext.
Can I extend the inactivity period or customize it to suit my needs?
FundedNext does not offer the option to extend or customize the inactivity period, and the policy applies uniformly to all accounts. The inactivity period of 60 consecutive days is a standard policy to ensure active participation and consistent platform performance.
Can I request a new account after expiration?
Traders who have had their accounts expire due to inactivity can reset their Stellar Challenge Accounts to continue trading with us. However, if traders breach their Evaluation or Express Challenge Accounts or FundedNext Accounts, they will be required to purchase a new account with us to continue their trading journey.
How does the inactivity rule affect me based on the type of account I am using?
Evaluation and Express Accounts:
Challenge Accounts: If no trades are placed for 60 consecutive days, the trader will receive a warning email regarding inactivity. If no action is taken within 24 hours, the account will be marked inactive and deactivated. These accounts cannot be reset, and the trader must purchase a new available plan to continue.
FundedNext Accounts: If a FundedNext Account remains inactive for 60 consecutive days, a warning email will be sent. If no trade is placed within 24 hours of the warning, the account will be deactivated, and these accounts cannot be reset.
Please note that after the account has been deactivated, no withdrawals will be possible.
Stellar 1-Step Challenge Account:
If any Stellar 1-Step Challenge Account remains inactive for 60 consecutive days after purchase, traders will receive a warning email. The account will be marked as inactive and the account will be deactivated by the system after 24 hours. However, they will be able to reset their Challenge Account to continue their trading journey.
What happens if I do not complete KYC Verification within 30 days of passing the Challenge?
Traders who pass the Challenge Phase are required to complete KYC Verification within 30 days. If KYC is not completed within this timeframe, the passed Challenge Account will be invalidated, and the system will deactivate it.
If KYC is completed after the 30-day period, the trader will no longer be eligible for a FundedNext Account. However, traders who wish to continue with FundedNext can contact Support to explore the option of starting a new Challenge Account.
This policy is in place to ensure adherence to FundedNext’s verification standards and to uphold the security and integrity of the program.
If traders have any further questions or need assistance regarding the inactivity period or account expiration, please don't hesitate to contact FundedNext's Support Team.